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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Robert Reynolds

June 24, 2025

5  out of  5
rating by Robert Reynolds
"Kelsey is professional and kind. He helped catch me up on my policies and explained potential challenges and opportunities. He never pushed for me to change anything but allowed me to choose what I thought was best."
We responded:
"Robert, I truly appreciate your fantastic review! It was a pleasure to work with you to review and update your policies to meet your specific needs. Our team prides ourselves on providing professional, kind, and pressure-free service. Thank you for trusting us with your needs, and we’re always here if you need anything! -Kelsey"
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Quin E

June 23, 2025

5  out of  5
rating by Quin E
"Kelsey Foster is a standout agent—professional, knowledgeable, and committed to great service. It’s clear that Kelsey genuinely cares about helping people find the right coverage and making the insurance process smooth and understandable. The office is responsive, friendly, and always willing to go the extra mile. Highly recommend for anyone looking for reliable, trustworthy insurance support!"
We responded:
"Quin - I sincerely appreciate your thoughtful and kind words. At our office, we aim to make the insurance process as seamless and stress-free as possible, and it’s great to know that we succeeded in doing that for you. Thank you for placing your trust in us and recommending our services! -Kelsey "
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Derek Schmidt

June 21, 2025

5  out of  5
rating by Derek Schmidt
"Kelsey provided exceptional customer service and put my needs first. He was very knowledgeable about the policies and best setup to get me all the discounts. It was very easy to trust Kelsey to manage my best interests and help me get everything in order. He was very thorough and easy going, and made things super easy for me. I highly recommend his services and professionalism!"
We responded:
"Derek, it was great to meet you and thank you so much for the kind words. It's wonderful to know that you felt supported and confident throughout the process. Your trust means the world to us as our integrity is our calling card. I really appreciate your recommendation and look forward to continuing to help you in the future! -Kelsey"
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j. englert

June 19, 2025

5  out of  5
rating by j. englert
"It was great to meet with Kelsey and learn about all of my different options for car and home insurance. Everything was very clearly explained and all of my questions were answered."
We responded:
"Thanks much, Jeff! It was a fun conversation and I'm really happy with the new coverages we were able to provide you and still save you money. Give us a call anytime, we're always here to help! -Kelsey"
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Tina W

June 19, 2025

5  out of  5
rating by Tina W
"Great folks. Very knowledgeable. Hunter answered all of my questions and helped me get the coverage I needed set up. I'm not a huge fan of change and had been with my current company for years. They made the transition easy!"
We responded:
"Tina, Thank you so much for your kind words! I'm thrilled to hear that Hunter was able to assist you and make your transition smooth. It's always our goal to provide expert support and ensure our clients feel confident in their choices. Welcome aboard, and we're here for you whenever you need us! -Kelsey"
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Wendy Seaton

June 17, 2025

5  out of  5
rating by Wendy Seaton
"Hunter has helped me save a ton of money by switching my home, car and life insurance to State Farm. I would highly recommend Kelsey Foster's team to anyone!"
We responded:
"Wendy, I truly appreciate your fantastic review! It's wonderful to know that Hunter could assist you in saving money across all your insurance needs. Our team strives to deliver exceptional service, and your recommendation means the world to us. Please feel free to reach out anytime – we're always here for you! -Kelsey"
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Delaney Logan

June 17, 2025

5  out of  5
rating by Delaney Logan
"Kelsey and his employees are extremely helpful and prompt with the process. Hunter was especially good at explaining the ins and outs of my renters insurance policy. She also was extremely knowledgeable about other policies such as life insurance that I have been considering. Can’t recommend them enough!"
We responded:
"Delaney, we truly appreciate your kind feedback! I'm glad to hear that Hunter was able to assist you with not only your renter's policy, but your unique holistic insurance needs. Your recommendation means a lot to us, and we look forward to assisting you again! -Kelsey"
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Carla Vawter

June 16, 2025

5  out of  5
rating by Carla Vawter
"I want everyone to know that I have been a State Farm customer for a very long time. Retired Agent Gary Shubatt likes to remind me that he first met me when I came into his office with my mom. I am 58 now. lol. I just had my first assist from my new agent Kelsey Foster and Brittney, who works for him. Today Brittney was working for ME! I was getting the run around on a claim after my car was hit. Both Brittney and Kelsey went to bat for me. Brittney was so nice and explained everything to me and was smart, and confident that I would get taken care of properly. She was professionally polite when speaking to the other insurance company, yet direct enough to let them know what needed to be done. That is the way I like to do business. Change can be scary, getting a new agent, but they have proven to me, that I can count on them to be "Like a good neighbor." I highly recommend Kelsey Foster, Brittney and their office! 5 stars is not enough! ***************"
We responded:
"Carla, Thank you so much for your wonderful review! We truly appreciate your loyalty to State Farm over the years and are thrilled to hear that we were able to assist you effectively during a challenging time with your claim. Your kind words about Brittney’s professionalism and confidence mean a lot to me. We’re committed to providing exceptional service, and it’s rewarding to see that reflected in your experience. Thank you for recommending our team, and we look forward to continuing to serve you in the future! -Kelsey"
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Eric Schild

May 29, 2025

5  out of  5
rating by Eric Schild
"Our first meeting with Kelsey went very. He knew our policy and gave us some good suggestions that fit our needs. We are very impressed with his agency and office. We look foward to having him meet our current needs, and any new policies."
We responded:
"Eric, I sincerely appreciate your 5-star review! It was wonderful to meet you and Joy. At our agency, we strive to offer personalized solutions and excellent service, and we're glad that has resonated with you. We're looking forward to continuing to support you and your needs now and in the future! -Kelsey"
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Lindsay Darling

May 13, 2025

5  out of  5
rating by Lindsay Darling
"Very friendly with excellent knowledge of different possible client needs. Good recommendations. Felt very cared for. Recommend highly."
We responded:
"Lindsay, I truly appreciate your kind words! Ensuring our clients feel cared for is our top priority, and your feedback lets us know we’re on the right track. Thank you for recommending us so highly, and we look forward to assisting you again whenever you need us! - Kelsey"
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TheMorganProject

May 2, 2025

5  out of  5
rating by TheMorganProject
"Great people to work with. Alex Got me a really great deal on home and auto insurance as well as a life insurance. Thanks guys! Especially to Alex!"
We responded:
"Thank you so much for your kind words and glowing review! We're thrilled to hear that Alex was able to help you find a great deal on home, auto, and life insurance. We strive to provide excellent service and personalized solutions, and it’s wonderful to know that Alex delivered that for you. If you ever need anything else or have questions in the future, don’t hesitate to reach out. -Kelsey"
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Denise Steene

April 30, 2025

5  out of  5
rating by Denise Steene
"Needed to switch our insurance from one state to another. Alex offered ways to get safe driving discounts and made the process pleasant, cheerfully answering all of my questions and getting us set up with the needed coverage."
We responded:
"Denise, Thank you for sharing your experience! It's great to hear that Alex was able to help you transition your insurance seamlessly and ensure you got the coverage you needed. We're committed to making every interaction pleasant and helpful, and we're so glad we could meet your expectations. If you ever need assistance again, we're just a call away! -Kelsey"
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Craig Lange

April 29, 2025

5  out of  5
rating by Craig Lange
"Thank you Alex for helping me get my insurance switched over. We appreciate all the help and look forward to working with you in the future. More coverage, less money"
We responded:
"Craig, I'm delighted to hear about your positive experience with Alex! Helping you secure more coverage while saving money is exactly what we strive for. Thank you for putting your trust in us—we’re excited to work with you in the future. Don’t hesitate to reach out if you need anything! -Kelsey "
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hawo Abdi

April 24, 2025

5  out of  5
rating by hawo Abdi
"Alex helped me to get quotes today and I really satisfied the price of the State Farm insurance. Also he answer all my questions I asked him. It didn’t take so long."
We responded:
"Hawo, Thank you for the kind words! I'm glad Alex was able to help you quickly find the right coverage and a great price for your insurance. We look forward to working for you in the future! -Kelsey"
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Barb Wagner

April 10, 2025

5  out of  5
rating by Barb Wagner
"Everyone in the office introduced themselves since it was the first time we had met in person. They were polite, professional, and friendly. Kelsey answered all my questions and concerns and spent all the time I wanted reviewing my policies and premiums. Our previous agent had retired and moved his clients to Kelsey, we were unsure of this arrangement at first, but now couldn't be happier."
We responded:
"Thank you for your review, Barb! We're so glad we had the opportunity to assist with your insurance needs, and we truly appreciate you taking the time to share your experience. Please don’t hesitate to reach out to our Good Neighbor team in Cedar Rapids anytime! –Kelsey"
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Tasha Jackson

April 4, 2025

5  out of  5
rating by Tasha Jackson
"Amazing I worked with Alex for the past week and he was perfect. If I didn’t have information I needed and he needed to call me back. He made sure he did that he was very patient with me. He wasn’t rude. He is a very positive person to have on your team And I just wanna say that I am greatly appreciated."
We responded:
"Tasha, Thank you for the fantastic review! We're delighted to hear that Alex provided exceptional service and made such a positive impact. Your feedback means a lot to us, and we will definitely share your compliments with Alex. We're so glad to have been able to assist you, and we look forward to working with you again in the future. -Kelsey"
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Michelle Goldman

March 28, 2025

5  out of  5
rating by Michelle Goldman
"Alex was great at setting me up with Auto, Renters, and Life Insurance. I was so grateful that he was able to help me after my rates with Progressive went up significantly. Working with him was so easy, and I was very impressed."
We responded:
"Thank you, Michelle, for leaving us kind feedback. Alex and the team are grateful to have assisted you with your new coverage and we are glad to have you with us. Please let us know if there is anything we can do to help you in the near future. We will always be here! -Kelsey"
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Fire Dawg

March 13, 2025

5  out of  5
rating by Fire Dawg
"Trent made everything TOO EASY ! Even got my premium lowered !! Great work !"
We responded:
"We're thrilled to hear Trent made the process easy and got your premium lowered. If you have other insurance or financial needs, please don't hesitate to reach out. We appreciate your support! -Kelsey"
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Elizabeth Theresa

March 7, 2025

5  out of  5
rating by Elizabeth Theresa
"Alex did an amazing job saving me hundreds of dollars a year! He is kind, empathetic, and very passionate about what he does."
We responded:
"Thanks for the wonderful review, Elizabeth! We love hearing success stories like this. Alex is truly an asset to our team, and we’re so happy he was able to assist you! Let us know if you ever need anything else! -Kelsey"
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W

March 7, 2025

5  out of  5
rating by W
"I was looking for liability insurance on my paid-off truck and ended up getting life and homeowners insurance too. The coverage is way better than what I had before, and the process was smooth and enjoyable. Highly recommend this agency if you're in the market for car, home, or life insurance."
We responded:
"Wow, thank you for the fantastic review, Jay! We’re so happy to hear that you got the coverage you needed and enjoyed the process. If you ever need anything, we’re here to help! -Kelsey"
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Keegan Lilly

February 18, 2025

5  out of  5
rating by Keegan Lilly
"Met with Alex to discuss whole life insurance as well as a renters policy. Very friendly and down to earth. He was great at explaining the details and very thorough as far as what to expect in the future."
We responded:
"Thank you for your thoughtful review, Keegan! We're so glad to hear that Alex provided a friendly and thorough experience while discussing your life and renters insurance needs. If you ever have any further questions, don’t hesitate to reach out, we’re here to help! -Kelsey"
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Bill Englert

February 10, 2025

5  out of  5
rating by Bill Englert
"I was notified that my current home owners insurance would be cancelled because I do not have my vehicle insured with them. Since my vehicle is insured with State Farm, I contacted State Farm agent (Trent Lamb) explained what I needed. I met with him showed him my current policy and he went to work. He developed a fantastic plan for me, and the best part is a better value than what I was paying. Thanks Trent for a fantastic job!"
We responded:
"Hi Bill, it is great to hear this wonderful review! I could not be happier to hear that Trent was able to assist you and find the right coverage for your needs. He truly is a valued member of our team, and I hope you feel as if you can reach out to him at any time. He and the rest of the team are always happy to assist. -Kelsey"
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Trey Becker

February 7, 2025

5  out of  5
rating by Trey Becker
"Alex was awesome and did a nice job of following up."
We responded:
"We appreciate you taking the time to share your experience, Trey! Alex strives to go above and beyond, and we’re so glad you felt well taken care of. Let us know if we could help with anything else! -Kelsey"
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Candy Clark

February 4, 2025

5  out of  5
rating by Candy Clark
"Kelsey got me an even better deal than I had. Now I have insurance on everything I own and I'm actually paying less."
We responded:
"Hi Candy, thank you so much for the great review! Our team is delighted to have been able to assist you in finding the right coverage for your needs. Next time you need us we will be here so please do not hesitate to reach out. We are happy to help! - Kelsey"
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Shelby Hibdon

January 29, 2025

5  out of  5
rating by Shelby Hibdon
"Alex was very nice & helpful and got me a way better deal then my last insurance company."
We responded:
"Hi Shelby, thank you for sharing your wonderful review. Our team and Alex have been thrilled to work with you and help you find the right coverage for your needs. We are always here for you so please do not ever hesitate to reach out with any questions or concerns! - Kelsey"